The Cardiothoracic Sales Representative is responsible for achieving predetermined sales goals and quotas within their team’s assigned territory. Sales Representatives must establish, build and maintain customer relations through constant communication and in-person appointments. The ideal candidate will have clinical experience in cardiothoracic procedures or at least 2 years of cardiothoracic clinical case support. This position is specifically responsible for maintaining expert knowledge of our market-leading innovative product portfolio. They will spend most of their time driving CT and CT based Biologics sales. You will be consulting surgeons in the operating room regarding the use of our cardiothoracic implants and instruments.

Essential Duties and Responsibilities:

• Primarily responsible for meeting and exceeding sales objectives for the territory. Arthrex Grand Rapids is an independent agency authorized to sell Arthrex products by working with surgeons and health care professionals. Arthrex is a global medical device company and leader in new product development and medical education in orthopedics.
• Increase territory results by building and maintaining strong business relationships and by developing and implementing sales strategies.
• Communicate with current and new customer accounts regarding a variety of topics, including product updates, changes to product portfolio and educational programs.
• Implement new sales plans and effective marketing strategies to position the organization competitively and to meet/exceed territory objectives.
• Cross-sell additional products or manage new product introductions as they become available.
• Address any problems that arise at the account.
• Support compliance and the principles of responsibility by maintaining the privacy and confidentiality of information; protecting the assets of the organization; acting with ethics and integrity; reporting noncompliance; and adhering to applicable federal, state and local laws, regulations, accreditation and licenser requirements, and company policies and procedures.
• Receive coaching, training or mentoring from sales manager; transfer knowledge to peers as needed.
• Maintain training in sales skills, product features/benefits and other critical business applications.
• Collect competitive data and remain current on industry, customer and competitive trends.
• Participate in and attend sales meetings and professional association meetings outside of regular business hours, as required.
• Ability to lift up to 35 pounds on a regular basis.

The above statements describe the general nature and level of work being performed in this job. They are not intended to be an exhaustive list of all duties, and indeed, management may assign additional responsibilities as required.

Requirements

Education and Experience:

• Minimum of 3+ years of orthopedic experience; cardiothoracic experience preferred
• Bachelor’s degree
• Demonstrated ability to relate to customers and constituents within the orthopedic/sports medicine market
• Must be comfortable in open operating room environments
• Knowledge of orthopedic procedures and terminology as it specifically relates to Arthrex
• Knowledge of operating room protocols and procedures
• Ability to learn a high level of technical information, anatomy and indications as it relates to surgery and procedures
• Prior sales experience is a plus

Knowledge and Skill Requirements/Specialized Courses and/or Training:

• MS Office
• Ability to create an effective business plan (30/60/90)
• Commission-driven individual
• Strong public speaking and communication skills
• Strong sense of urgency
• Ability to work well under pressure
• Self-assurance and competitive drive
• Ability to work independently, make decisions and take responsibility for them
• Abide by all Compliance and Code of Conduct policies

Machine, Tools, and/or Equipment Skills:

• Current driver’s license
• Access to your own transportation