Business Analyst II-Marketing & Communications

Date: Nov 21, 2022

Location: Naples, FL, US, 34108

Company: Arthrex

Requisition ID: 55150 
Title: Business Analyst II-Marketing & Communications 
Division: Arthrex, Inc. (US01) 
Location: Naples, FL









Arthrex is a global medical device company and a leader in new product development and medical education in orthopedics. Arthrex is actively seeking a Business Analyst II that works directly with our Marketing and Communication departments within Arthrex to elicit and manage requirements of Information Technology projects and enhancements.  A successful candidate must have experience documenting business processes, negotiating consensus in a global organization, and suggesting improvements, as well as experience with Project Management and User Acceptance Testing methodologies.  The position liaises with the technical organization and business stakeholder groups to determine priorities, timelines and costs of specific projects.  Excellent communications and analytical skills, strong technical project management skills and a Bachelors’ degree will be essential for this position. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better™.


Essential Duties and Responsibilities:

·       Manage portfolio of process improvements and Information Technology projects to achieve business goals and objectives.

·       Facilitates collaboration with business for documentation of AS IS and To Be Processes, analyze process improvement opportunities.

·       Elicits, captures, analyzes, refines, articulates and documents business requirements, user stories, acceptance criteria and documentation

·       Develop a roadmap of projects and initiatives for enablement of new capabilities.

·       Establish scope and business case for new programs and initiatives.

·       Deploys appropriate methodology for the identification and documentation of business requirements.

·       Collaborates with project stakeholders, authors test scripts, plans and manages user acceptance testing.

·       Identifies technical functionality that aligns with desired new business capabilities.   

·       Identifies opportunities to innovate and differentiate Arthrex from its competition.

·       Up to 30% travel required

-      This is an in-office position located in Naples, Florida; it is not a remote position


Incidental Duties:

The above statements describe the general nature and level of work being performed in this job. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned, as required, by management.


Education and Experience:

·       Bachelor's degree required, preferably in Business, Computer Science or related field. MBA Preferred.

·       Two (2) years of experience business analysis or business process improvement activity required.

·       Business analysis experience within one business function (Marketing, Corporate Communications, Distribution, Customer Service or related units).

·       Experience in IT Platforms:, Aprimo, Cvent, Sharepoint, or Integrations is a plus.

·       Previous involvement in the optimization of an ERP, CRM is a plus.

·       Previous position in Medical Devices or Pharma industry a plus.

·       Experience working in projects where multiple functions work in a matrix structure a plus.


Knowledge and Skill Requirements/Specialized Courses and/or Training:

·       Experience with process improvement techniques and tools. Lean or Six Sigma preferred.

·       Understanding of Title 21 CFR 820 or ISO 13485 regulations and standards.

·       Understanding of the major functions in a global organization.

·       Strong communication (written and oral) and presentation skills.

·       Ability to work comfortably at all levels within the organization up to the senior management level.


Machine, Tools, and/or Equipment Skills:

PC servers, workstations and laptops. Telecommunication equipment, cell phones and smart phones. Microsoft and Apple environment. Work with standard current computer applications, such as word processing, spreadsheets and data bases. MS Office, SQL server, Active Directory, MS Exchange, ERP and partner software applications.




All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Nearest Major Market: Naples

Job Segment: Business Analyst, Marketing Communications, Telecom, Telecommunications, Business Process, Technology, Marketing, Management