Arthrex is a global medical device company and a leader in new product development and medical education in orthopedics. Arthrex is looking for an SAP expert with 4 years of Inventory Control experience to join our Global Service and Repair team! You’ll manage product returns, coordinate vendor repairs, and ensure 100% inventory accuracy in an FDA-regulated setting. This role offers high autonomy and the chance to work with cutting-edge medical technology. Ready to lead the way in healthcare logistics? Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better™.   

Essential Duties and Responsibilities:

• Receives returned products into ERP system, determine appropriate action and handling. Follows-up on necessary action with the Arthrex Inc. Product surveillance.
• Maintains inventory accuracy by following manufacturing best practices and material movement best practices when transacting in ERP system.
• Prepares, issues, and kits materials based upon the Repair Work Order Pick List requirements according to work instructions and departmental guidelines. Ensures continuous workflow and adherence to the repair schedule.
• Assigns material retrieval/return instructions assisting with Purchase Order preparation.
• Generates product packaging and component labels according to router and BOM.
• Performs physical inventories and cycle counts as required in support of the ERP system.
• Determine that the issued material matches the bill of material required to manufacture the product.
• Ensures all work order documents are complete and accurate.
• Ensure workstation is organized and compliant with area clearance procedures.
• Logs received material in the Arthrex complaints database
• Provide written repair quotes to customers and obtain repair approvals.
• Monitor vendor repairs, evaluations, and vendor quotes for appropriate actions and timely responses.
• Liaises with other internal departments such as: Product Surveillance, Quality, Finance, Logistics
• Provides support for ongoing Global Service and Repair projects.
• Support department with internal/external audits, NCR’s and or CAPA’s.
• Observes all blood borne pathogen and related safety procedures.

Knowledge:

• Advanced SAP knowledge required. Advanced knowledge of product lines applicable to GSR customer fulfillment. Knowledge of FDA and ISO regulations required. Microsoft Office knowledge required (Office, Word, Outlook). Strong numerical, analytical skills preferred.

Reasoning Ability:

• Develops solutions to a variety of complex problems. May refer to established precedents and policies. Analyzes and resolves non-routine service issues using independent judgment. Solves practical problems based on a variety of concrete variables. Identifies complex problems and reviews related information to develop and evaluate options and implement solutions.

Discretion/Latitude:

• Work is performed in a very general direction. Participates in determining objectives of assignment. Plans schedules and arranges own activities in accomplishing objectives. Work is reviewed upon completion for adequacy in meeting objectives.

Skills/Abilities:

• Microsoft Office skills required (Word, Excel, Outlook). SAP, Quest, Sales Force event management process expert. Ability to communicate ideas and issues effectively to other team members and management. Ability to write and record data and information as required by procedures.

Education/Experience:

• High school diploma or equivalent required.
• 4 Years’ experience in the medical device industry preferred. 4 Years’ Inventory Control field experience required.
• Experience working in an FDA regulated environment preferred.
• Experience working in a fast paced, multilayered work environment required.

Reasoning Ability:

• Ability to identify and define problems, collect data, analyze established facts, draw valid conclusions, and effectively communicate the information both verbally and in writing to a variety of audiences.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. 
• Ability to both appropriately format and develop a clear logic trail to establish conclusions based on an understanding of factual evidence.
• Ability to critically think; using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Ability to actively learn; understanding the implications of new information for both current and future problem-solving and decision-making.

Abilities Requirements:

• Ability to utilize judgment and make decisions considering the relative risks and benefits of potential actions to choose the most appropriate one. 
• Ability to assess, plan, schedule and manage multiple long-term and short-term projects, tasks, responsibilities and/or priorities in a concurrent fashion with several parallel deliverables and execute deliverables to time-line commitments.
• Ability to be an effective team member and work well with others in a team environment on cross-functional and/or matrix teams.
• Ability to be flexible with changing priorities and comply with constantly changing procedures. Ability to build strong relationships both internally and externally. Ability to work in a fast-paced environment.

Mathematical Skills:

• Ability to comprehend and apply mathematical principles to the degree required to perform the job based upon job requirements.

Language and Communication Skills:

• Ability to comprehend and apply language skills to the degree required to perform the job based upon the job requirements listed above.
• Ability to verbally communicate ideas and issues effectively to other team members and management.
• Ability to write and record data and information as required by procedures.

Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
• While performing the duties of this job, the employee is regularly required to talk or hear.
• The employee is frequently required sit; use hands and fingers, to handle, or feel; and reach with hands and arms.
• The employee must occasionally lift and/or move up to 10 pounds.

Machine, Tools, and/or Equipment Skills:

• Proficiency in the use of personal computers and computer programs, SAP, Quest, Sales Force event management, Microsoft Office Suite: Excel, Word, PowerPoint.

Vision Requirements:

• Visual acuity necessary to do the job safely and effectively.

Work Environment:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The area that this job is performed in is a general office or open cubicle/workstation environment.
• The noise level in the work environment is usually moderate.

Arthrex Benefits

• Medical, Dental and Vision Insurance
• Company-Provided Life Insurance
• Voluntary Life Insurance
• Flexible Spending Account (FSA)
• Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)
• Matching 401(k) Retirement Plan
• Annual Bonus
• Wellness Incentive Program
• Free Onsite Lunch
• Gym Reimbursement Program
• Tuition Reimbursement Program
• Trip of a Lifetime
• Paid Parental Leave
• Paid Time Off
• Paid Sick Leave
• Volunteer PTO
• Employee Assistance Provider (EAP)

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.