Arthrex is actively seeking a Sr Applications Analyst - Power BI who will work directly with the Data & Analytics departments within Arthrex on Business application configuration and support in a corporate  environment.  Excellent communications and analytical skills, strong Power BI skills, strong technical project management skills and a Bachelors’ degree will be essential for this position. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better™.

Main Objective:

Responsible to design and/or configure, analyze, implement, test, optimize, and maintain the organization’s cloud computing applications.  Additionally interact with and assist the business such that they successfully utilize the organization's cloud applications.

Essential Duties and Responsibilities:

• Actively performs administrative, monitoring and diagnostic functions in the Power BI Service platform ensuring a healthy environment and smooth operation for over 5000 users.
• Interact with the business to drive their success through training, coaching, and problem resolution
• Participate in application configuration, analysis, management, and maintenance in an enterprise environment, including:
  • Access administration and user onboarding.
  • Issue resolution, patching, and performance monitoring.
  • Monitor systems for performance improvement opportunities, make recommendations and then execute on those recommendations
  • Monitor system logs for unusual activity and escalate or make recommendations for resolution.
  • Participate in infrastructure projects to provide application specifications and requirements, as well as operational, and capacity planning information.
• Support user training activities.
• Provide application end user support.
• Respond, resolve, or escalate reported incidents.
• Ensures that the Power BI Service is secured from external intrusions, and that Arthrex’s network is protected from threats potentially exposed through Power BI Service while following Arthrex security protocols
• Under management direction, may participate as subject matter expert on the organization’s cloud applications for associated projects.
• Responsible for coordinating application needs from back-end platforms through user interface.
• Ensure stability, integration, and integrity of production systems.
• Participate in assessment of application security and identity management requirements, where applicable.

Additional Duties & Responsibilities

• Analyze business processes identifying potential opportunities for streamlining and improvements in efficiencies and functionality.
• Monitor, record, investigate, and diagnose system faults and errors aimed to resolve technical issues and respond to requests for support.
• Provide technical training assistance for users, applications programming team, and other staff.
• Familiar with standard concepts, practices, and procedures of cloud technology, including Software as a Service (SaaS), Platform as a Service (PaaS), Infrastructure as a Service (IaaS).
• Document system requirements, define scope and objectives, and create system specifications.
• Create and maintain application operational and instructional documentation as necessary.
• Provide Level 2 and Level 3 on-call coverage support.
• Mentor junior Analysts.
• Work with IT management and Business Analysts to provide direction in large cross-functional teams.

Education/Experience

• Bachelor’s degree required
• 5 + years of relevant work experience required
• 3+ Years Power BI Service, Gateway and Capacity Administration
• 2+ Years experience managing and administering software & hardware configurations of enterprise scale software (business intelligence preferred)

Specialized Skills

• Excellent verbal and written communication skills and customer service orientation
• Experience in data analysis and summarizing insights is important
• Strong analytical & business acumen
• Strong experience in data visualization and data storytelling
• Experience working in projects where multiple functions work in a matrix structure is a plus
• Good experience using Power BI desktop to create data models, datasets and reports; preferred
• Good experience using Power BI add-in tools such as DAX studio; preferred
• Good experience or knowledge with SQL Server Analysis Services SSAS or Azure Analysis Services AAS
• Good experience in Python language and SQL programming
• Basic skills in regression and association analysis, and the ability to identify outliers, with a foundational grasp of data analysis principles
• Experience in data cleaning techniques, including handling missing values and data formatting issues.
• Experience with Databricks or Snowflake is a plus
• Strong understanding of database concepts and organization
• Strong time management, organization skills, and ability to juggle multiple responsibilities.
• Strong team player, but also able to work and focus independently and be self-directed on projects.
• Strong attention to detail and highly focused on quality of work, over quantity.
• SAP, Salesforce, Microsoft certifications is a plus
• Understand the major functions in a global organization
• Experience in a manufacturing environment preferred (Medical Device manufacturing Experience is a plus)

Arthrex Benefits

• Medical, Dental and Vision Insurance
• Company-Provided Life Insurance
• Voluntary Life Insurance
• Flexible Spending Account (FSA)
• Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)
• Matching 401(k) Retirement Plan
• Annual Bonus
• Wellness Incentive Program
• Free Onsite Medical Clinics
• Free Onsite Lunch
• Tuition Reimbursement Program
• Trip of a Lifetime
• Paid Parental Leave
• Paid Time Off
• Volunteer PTO
• Employee Assistance Provider (EAP)

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.