Main Objective:

The Print Production Logistics Analyst is the central point of contact for print production-related requests and works with internal and external stakeholders, to answer, analyze, and prioritize inquiries through the Print Production Intake Portal. They maintain a thorough understanding of relevant business areas and processes in order to recommend solutions, provide support, and define requirements to streamline the production workflow. They Influence business requirements by making recommendations and suggesting alternatives to proposed solutions. Cross-functional department/team collaboration is essential to ensuring that inquiries are resolved in a manner that is consistent with the governing/corporate regulations, policies, and procedures.

Essential Duties and Responsibilities:

• Efficient and accurate monitoring, triaging, documenting, and resolving Jira issues/tickets
• Work closely with the Print Production Coordinators to ensure all supplies are sourced and ordered timely
• Develop reports and metrics to track and analyze Print Production intake portal data
• Analyze and reconcile department purchases in a timely manner while utilizing Capri and Concur Expense
• Collaborate on process improvements that could improve productivity, efficiency, and effectiveness
• Advanced ability to analyze requests to identify trends, root causes, and opportunities for improvement, and work to identify solutions
• Manage Electronic Change Orders (ECOs) for new and existing literature
• Write and contribute content for internal and external departmental communications
• Collaborate with cross-functional teams to devise weekly communications for department Salesforce Chatter group
• Communicate with requesters and vendors (via Jira portal, email, telephone, Chatter, or otherwise) in a professional, courteous, and effective manner
• Develop PowerPoint Presentations, surveys, and e-Learning content
• Advanced level management of project assignments through effective planning and working to clear obstacles and drive project completion through logistics, and analyzing data
• Participate in quarterly Marketing calls with Agencies
• Work for the best interest of the customer, while adhering to governing/corporate regulations, policies/procedures
• Provide assistance to PPCs as needed during times of PTO and during periods of increased volume

Incidental Duties:

The above statements describe the general nature and level of work being performed in this job. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned, as required, by management.

Education and Experience:

• High school diploma or equivalent required
• Bachelor’s degree preferred
• 3-years of relevant printing industry experience is preferred

Knowledge and Skill Requirements/Specialized Courses and/or Training:

• Excellent interpersonal and collaboration skills
• Welcomes constructive direction and uses feedback to strive for continuous improvement
• Disciplined to operate with the highest level of confidentiality and integrity
• Strong time management and organizational skills
• Ability to establish priorities and accomplish objectives
• Solid use and application of Marketing principles, theories, and concepts
• Consistent use and full knowledge of industry practices, techniques, and standards
• Advanced planning, organization skills, and the proven ability to meet multiple deadlines required
• Ability to work in a fast-paced, ever-changing environment under general supervision
• Often demonstrates an elevated level of attention to detail and accuracy
• Working knowledge of AdvaMed (Medical/HealthCare) experience preferred
• Self-starter with the ability to work independently, but also works effectively with internal and external customers under general direction and supervision
• Required project management experience with the proven ability to successfully manage multiple project assignments concurrently
• Collaborates to solve a variety of problems of moderate scope and complexity

Machine, tools, and/or equipment skills:

• Macintosh or PC platform experience required
• Proficient experience with Microsoft Office, Excel, Word, PowerPoint, Outlook, Salesforce Chatter, SAP, Agile, and Adobe Acrobat DC is required
• Working experience with MRM/DAM, Jira/Atlassian systems is preferred

Arthrex Benefits

• Medical, Dental and Vision Insurance
• Company-Provided Life Insurance
• Voluntary Life Insurance
• Flexible Spending Account (FSA)
• Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)
• Matching 401(k) Retirement Plan
• Annual Bonus
• Wellness Incentive Program
• Free Onsite Medical Clinics
• Free Onsite Lunch
• Tuition Reimbursement Program
• Trip of a Lifetime
• Paid Parental Leave
• Paid Time Off
• Volunteer PTO
• Employee Assistance Provider (EAP)

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.