Arthrex is a global medical device company and a leader in new product development and medical education in orthopedics. The AR Projects & Systems Analyst serves as a liaison between Accounts Receivable, Finance, IT, and cross‑functional business partners to drive systems‑enabled transformation, process optimization, and reporting enhancements across the order‑to‑cash lifecycle. Deliver scalable improvements that strengthen operational efficiency, controls, and visibility while supporting both day‑to‑day AR execution and longer‑term transformation initiatives. If you are interested in working in a fast-growing global organization with great resources and opportunities, then apply to join our talented team and support us in Helping Surgeons Treat Their Patients Better™.

Essential Duties and Responsibilities:

AR Systems & Operational Support

• Serve as a primary point of contact between the AR organization and IT, analytics, and system support teams to troubleshoot issues, evaluate enhancements, and support AR system strategy.
• Support and maintain AR functionality within ERP and third‑party platforms (e.g., SAP, HighRadius), including configuration support, testing coordination, and validation of system changes.
• Investigate recurring system or data issues, perform root‑cause analysis, and partner with stakeholders to resolve issues impacting AR performance and downstream processes.
• Maintain a high level of accuracy and attention to detail in support of AR master data, configuration changes, and data integrity.

Process Improvement & Transformation

• Support and lead AR process improvement initiatives focused on simplification, standardization, automation, and elimination of manual or duplicate effort.
• Translate business pain points and strategic objectives into clearly defined initiatives, requirements, and deliverables.
• Assist in converting departmental strategy into actionable objectives, milestones, and measurable outcomes.
• Maintain end‑to‑end AR process documentation, including workflows, critical paths, controls, and handoffs, ensuring clarity and sustainability.
• Evaluate existing AR processes against internal standards and industry best practices to recommend and support sustainable improvements.

Reporting & Analytical Support

• Partner with IT and analytics teams to develop, enhance, and maintain AR reporting, dashboards, KPIs, and operational metrics.
• Support preparation of recurring and ad‑hoc analysis, including aging trends, delinquency metrics, invoice delivery performance, dispute trends, and operational effectiveness.
• Provide analytical insights that support cash flow optimization, dispute reduction, operational efficiency, and improved customer experience.

Governance, Controls & Change Management

• Support documentation and design of AR system controls, security roles, and authorization processes in alignment with audit, compliance, and governance standards.
• Proactively communicate system or process changes to impacted stakeholders, ensuring awareness and adoption.
• Partner with change management, IT, and project teams to ensure initiatives follow Arthrex standards and best practices.

Training, Documentation & Enablement

• Develop and maintain procedures, work instructions, and training materials for AR systems, tools, and processes.
• Support planning, communication, testing, and training activities for system enhancements, upgrades, and transformation initiatives.
• Foster cross‑functional collaboration through transparency, documentation, and consistent process alignment.

Education / Experience:

• Bachelor’s degree in Accounting, Finance, Business, Economics, or related field required, and 6+ years of advanced AR systems, analytics, and/or transformation experience-
•  MBA or similar advanced credentials preferred

Specialized Skills & Qualifications

• Strong analytical, problem‑solving, and organizational skills with high attention to detail.
• Working advanced knowledge of Accounts Receivable processes, including billing, cash application, collections, dispute management, credit, and AR reporting.
• Hands‑on experience with ERP and AR systems (SAP S4HANA and HighRadius preferred) or the ability to quickly learn comparable platforms.
• Advanced proficiency in Microsoft Excel; working knowledge of Word, PowerPoint, Outlook, and SharePoint for documentation and communication.
• Ability to effectively communicate with technical and non‑technical stakeholders in both written and verbal formats.
• Project coordination experience or exposure to structured project delivery methodologies is a plus.
• Ability to define complex issues and drive cross‑functional solutions

• Ability to present findings and recommendations to management

Discretion / Latitude:

• Works without appreciable direction
• Exercises considerable latitude in determining objectives and approaches
• May guide or coordinate the work of lower‑level analysts

Machine, Tools, and/or Equipment Skills: 

Virtual machines and laptops; extensive use of enterprise financial and operational systems, including ERP and AR platforms; Microsoft Office applications; reporting tools; collaboration platforms; and ticketing or vendor support systems.

Reasoning Ability: 

Ability to define complex process or system problems, collect and analyze data, establish facts, and draw valid conclusions. Ability to interpret technical and business documentation, workflows, and requirements across multiple functional areas.

Mathematical Skills: 

Ability to apply basic to intermediate accounting and mathematical principles, including percentages, ratios, aging calculations, reconciliations, trend analysis, and data validation.

Language and Communication Skills: 

Ability to read, analyze, and interpret business and technical documentation. Ability to communicate ideas, requirements, and issues clearly and effectively to cross‑functional partners, management, and external vendors.

Arthrex Benefits

• Medical, Dental and Vision Insurance
• Company-Provided Life Insurance
• Voluntary Life Insurance
• Flexible Spending Account (FSA)
• Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)
• Matching 401(k) Retirement Plan
• Annual Bonus
• Wellness Incentive Program
• Free Onsite Medical Clinics
• Free Onsite Lunch
• Tuition Reimbursement Program
• Trip of a Lifetime
• Paid Parental Leave
• Paid Time Off
• Volunteer PTO
• Employee Assistance Provider (EAP)

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.