Arthrex, Inc. is a global medical device company and a leader in new product development and medical education in orthopedics. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better™.

Benefits & Highlights:

• Work Style: Hybrid
• Location: Sydney - Frenchs Forest
• Great employee benefit
• Weekly office lunches
• Reporting Line: Manager, IT Infrastructure

Main Objective:

Architecture, design, implementation, monitoring, administration, and support of computer infrastructure systems, services, and applications.  

Essential Duties and Responsibilities:

• Analyze and recommend solutions, upgrades, and services for streamlining and system improvements.
• Support of hardware/software maintenance to include troubleshooting, installation and upgrades, Tier 3 support.
• Support multiple locations worldwide (domestic and international travel may be required).
• Complete IT operational tasks, project tasks, and end user support duties as assigned.
• Lead the architecture and design of infrastructure solutions and methodology.
• Lead high-profile, mission-critical IT projects and project teams.
• Resolve incidents through effective troubleshooting methodology, Tier 3.
• Maintain accurate updated documentation while performing essential job duties.
• Liaison with internal business partners, vendors, and external partners and resources.
• Assist other analyst with troubleshooting and fulfillment processes.
• Ability to train other staff on technical operations.
• Provides mentorship to others in the department.
• Assist management with strategic IT alignment and project management.
• Expected to resolve and take ownership of issues without management involvement.
• Subject matter expert on the operation, maintenance, management, and deployment of multiple computer infrastructure hardware/software solutions.

Education and Experience:

• Diploma with or Bachelor degree or equivalent preferred
• 5+ years of relevant work experience required.
• Extensive experience managing and maintaining Active Directory, including Group Policy, user authentication, and permissions
• Great communication skills and stakeholder management
• Expertise in AD design, optimization, and troubleshooting. Proficiency in managing Windows Server environments (e.g., installation, configuration, patch management).

• Hands-on experience with services like DNS, DHCP, IIS, and File/Print services.

• Solid understanding of networking concepts, including LAN/WAN, VLANs, VPNs, and firewalls.

• Experience with network security principles, including intrusion detection/prevention, endpoint protection, and secure network design.

• Ability to design and implement robust, scalable IT systems. Experience with system integrations and high-availability solutions.

• Prefer experience managing and supporting Virtual Desktop Infrastructure (VDI) environments, such as Citrix, VMware Horizon, or Microsoft AVD. Proficiency in virtual application deployment and management.

Please apply online with us for more information! 

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.