Arthrex, Inc. is a global medical device company and a leader in new product development and medical education in orthopedics. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better™.

Main Objective: 
Responsible for Unified Communication / Telecommunication hardware and software, which includes design, development, execution, maintenance, and troubleshooting. Maintain liaison with outside vendors for hardware, software, circuit, and equipment orders as required.

Essential Duties and Responsibilities:

• Assist in the development and implementation of Unified Communications / Telecommunication solutions and enhancements.
• Analyze and recommend solutions, upgrades, and services for streamlining and process improvements.
• Support of multiple locations worldwide (domestic and international travel may be required).
• Implement, support, and test system patching, hardening, hardware/software upgrades, system updates, and break/fix activities on Unified Communications / Telecommunications equipment.
• Interact with internal and external customer groups to perform necessary Unified Communications / Telecommunications configuration, MACDs or repairs.
• Support of hardware/software maintenance to include troubleshooting, installation and upgrades for workstations and servers.
• Solves Unified Communications/Telecommunications issues. Ability to work with other Infrastructure teams and vendors to trouble shoot issues.
• Complete IT projects and end user support duties as assigned.

Education and experience:

• Degree in Computer Science or related field preferred, or equivalent combination of education, training and experience which provides the requisite knowledge, skills, and abilities for the job required
• Cisco training preferred
• In depth knowledge of Unified Communications/Telecommunications operations, hardware, software, systems, and management
• 2 years of experience in Unified Communications / Telecommunications required

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.