Arthrex, Inc. is a global medical device company and a leader in new product development and medical education in orthopedics. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better™.

Main Objective:
Oversee daily warehouse operations, including staff management and coordination with departments such as Sales, Customer Service, Finance, Medical Education, Quality, and Regulatory. Manage inventory, loan kits, and logistics activities, working closely with third-party transporters to ensure timely and accurate deliveries. Must be available to support operations after office hours and on weekends (with compensation provided). 

Essential Duties and Responsibilities:

• Ensure timely receipt and put-away of inbound shipments; assign storage bin locations as needed.
• Maintain inventory accuracy through cycle counts, reconciliation with SAP, and variance reporting per SOPs.
• Handle heat-sensitive materials with care, adhering to controlled storage requirements.
• Monitor SAP warehouse activities to ensure smooth operations.
• Ensure timely replenishment of consignment items at customer sites.
• Support warehouse team in resolving issues such as missing items, discrepancies, or system errors.
• Collaborate with internal and external stakeholders (Sales, Customer Service, IT, Transport, etc.) to resolve issues and meet operational goals.
• Inspect returned loaner sets promptly to prepare them for the next case.
• Track and provide feedback on instrument and BOM usage for optimization.
• Uphold a safe and compliant work environment in line with GDPMDS and quality standards.
• Partner with the Operations Manager to improve processes, reduce costs, and enhance customer satisfaction.
• Support timely transfer of Medical Education stock to the lab.
• Ensure staff are trained and compliant with operational and safety procedures.
• Manage 3rd-party transporters to meet KPIs for punctuality and proper handling.
• Contribute to team projects and perform additional tasks as assigned.

Education and Experience:

• Bachelor’s degree in Supply Chain Management, Logistics, or a related discipline; equivalent relevant experience will also be considered.
• Minimum of 10–15 years of warehouse operations experience, including at least 8 years in a supervisory or management role.
• Prior experience in medical device logistics is highly preferred.
• Experience working with third-party logistics (3PL) providers is an advantage.
• Strong expertise in warehouse operations, inventory control, and logistics management.
• Proven ability to develop and implement effective warehouse policies and procedures that drive operational excellence.

Knowledge, Skill and General Requirements:

• Knowledge of medical device logistics preferred
• Strong team player; able to work across all levels
• Hands-on and highly customer-focused
• Well-organized and able to perform under pressure
• Willing to work after hours and weekends when required
• Detail-oriented and meticulous
• Strong analytical and problem-solving skills
• Effective communicator with leadership qualities
• Proactive in driving process improvements
• Committed, adaptable, and able to prioritize in fast-paced settings
• Familiar with QA standards (GDPMDS, ISO 13485)
• Self-motivated and capable of multitasking
• Resilient under stress and able to manage diverse challenges
• Proficient in English (verbal and written)

Machine, Tools, and/or Equipment Skills:

• Proficient PC skills (Microsoft Outlook, Excel, Words & Power point)
• Proficient in SAP preferred
• Warehouse Management Software

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required sit; use hands and fingers, to handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds.  

Vision Requirements:
Visual acuity necessary to do the job safely and effectively. 

Interest applicants are to apply with us!

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.