Senior Business Solution Analyst Marketing (f/m/d)

To support our department Information Technology in Munich, we are currently offering a position as

Senior Business Solution Analyst Marketing (f/m/d)

Your Tasks

• You will act as the main point of contact for the assigned departments in all matters relating to digital solutions and processes
• In addition, you will establish and maintain close cooperation with stakeholders in order to be perceived as a strategic partner
• You will collect, evaluate, and prioritize requirements from the EMEA region with regard to changes, enhancements, and new projects—in close coordination with the departments
• Furthermore, you will develop a project roadmap in line with departmental goals and the global IT strategy and independently develop solutions.
• You will actively participate in projects, take on project management responsibilities where necessary using agile methods, and develop strategies for the digitalization and automation of business processes.
• Proactively advise specialist departments on new technologies, solutions, and optimization opportunities – e.g., by benchmarking existing processes with best practices
• You will work closely with other IT departments, such as the Digital Transformation Office or the Citizen Development Initiative, and provide 2nd-level support for the digital solutions used

 Your Profile

• You have a university degree or comparable qualification with several years of professional experience, particularly in project management in the IT or marketing field
• Practical experience with common CRM systems (e.g., Salesforce, Dynamics 365, Hubspot) as well as experience with marketing automation platforms (e.g., Salesforce Marketing Cloud, Dynamics 365 Customer Insights, Emarsys)
• You also have an understanding of core processes in marketing departments and how IT organizations work, as well as sound project management skills
• Experience with methods and tools for process optimization and requirements analysis, as well as working with global teams, and a willingness to continuously learn about relevant technologies
• You are characterized by your independent, structured, and goal-oriented way of working, as well as your strong initiative and customer focus
• Assertiveness, linguistic skills, and a confident manner are just as important to you as they are to us
• Finally you enjoy working in a team and are fluent in spoken and written English