The Head of Sales, Total Shoulder Arthroplasty (TSA) Australia is a senior commercial leadership role responsible for driving the growth and performance of Arthrex’s TSA portfolio nationwide. This role leads a national team of Sales Representatives and is directly accountable for sales execution clinical selling excellence and the delivery of budgeted TSA revenue outcomes across Australia.

This role requires a strong and visible leadership presence across the national organisation. Time in the field is expected and purposeful, focused on enabling execution through Sales Representatives, observing, coaching and developing them, reinforcing consistent standards and ensuring accountability for results.  The Head of Sales – Total Shoulder Arthroplasty ensures the commercial organisation has the capability, processes and leadership discipline required to deliver outstanding customer outcomes and portfolio performance.

Essential Duties and Responsibilities:

• Sales Leadership & Performance Accountability: lead, manage and develop a national team of Sales Representatives across Australia to consistently achieve and exceed budgeted TSA sales targets.
• Commercial Strategy and Go-to-Market Leadership: build and drive the short, mid and long-term commercial strategy for the TSA portfolio in partnership with Commercial Leadership and Product Management/Marketing teams.
• P&L Ownership, Budget Delivery & Commercial Governance: own, manage and deliver the P&L for TSA, including revenue, gross margin, operating expense alignment (where applicable) and budget performance.
• Operations Partnership and Kit Management: partner closely with Operations leadership to ensure effective governance and availability of TSA consignment and loan kits.
• CRM Discipline: ensure disciplined, consistent and accurate use of the CRM system across the TSA sales organisation.
• Cross Functional Collaboration and Leadership Contribution: partner with Product Marketing, Marketing Communications, Medical Education and Operations to deliver effective campaigns, launches, and education programs aligned to strategy.

Experience and Education:

• Proven experience leading and developing Arthroplasty sales teams.
• Demonstrated ability to consistently deliver against budget expectations over time (multi-year performance).
• Experience leading geographically dispersed teams across multiple regions, hospital systems and stakeholder groups.
• Bachelor's degree in Business, Science, Health or a related discipline preferred.
• P&L ownership capability, including budgeting, forecasting, investment planning, and performance governance.
• Strong strategic planning skills, able to translate market insights into short/mid/long-term commercial strategy.
• Proven ability to identify, retain and grow great talent, including evidence of leadership bench building and clear succession planning.
• Advanced capability in pipeline management, forecasting and performance tracking using CRM tools.
• Strong commercial acumen with ability to analyse performance data, identify trends and drive decisive action through leaders.
• Strong influencing and communication skills with credibility across surgeons, hospital stakeholders, Operations, Finance, and senior internal leaders.
• High resilience, professionalism and personal drive in a performance-driven environment.
• Willingness to travel extensively across Australia and work extended hours as business needs require.

About Arthrex:

Arthrex is a global medical device company and leader in new product development and medical education in Orthopaedics. With a corporate mission of Helping Surgeons Treat Their Patients Better™, Arthrex has pioneered the field of arthroscopy and develops more than 1,000 innovative products and procedures each year. We are a privately held company with a family business culture committed to delivering uncompromising quality to the health care professionals who use our products, and ultimately, the millions of patients whose lives we impact.

Arthrex Australia is proud to be Great Place to Work® Certified™ based on feedback from our dedicated and growing team. We are renowned in our industry for our positive culture, integrity, leadership, and inclusivity. Join us at Arthrex, where your career can truly thrive.