Sr. Service Technician - Medical Devices

Our Arthrex location in beautiful Santa Barbara, CA is seeking a Sr. Service Technician who will be responsible in repairing and completing failure investigations of returned electro-mechanical medical equipment used in operating rooms worldwide.

Qualified candidates have a minimum of 5 years of electro-mechanical assembly experience.  Experience testing, troubleshooting to component or board level in a regulated manufacturing environment highly preferred.  Intermediate Microsoft Excel and Access skills highly preferred.

Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better™!

Main Objective: To perform the decontamination, inspection, test, troubleshooting, failure investigation and repair of returned electro-mechanical medical equipment.

Essential Duties and Responsibilities:

• Assist in the maintenance, organization of service and repair. Facilitates, create systems, benches, layout and tooling to ensure efficient handling of defective products. May include outside facilities as well.
• Responsible for the trouble shooting, failure investigation, repair, testing and documentation of electromechanical and video system products returned from the field to determine appropriate action and handling.
• Utilize various computer programs, digital multimeters, oscilloscopes, light measurement equipment, waveform monitoring equipment, digital and analog electrical test equipment to troubleshoot returned products.
• Utilize soldering and desoldering skills on printed circuit board assemblies for thru hole and surface mount components.
• Responsible for performing and managing failure root cause analysis on all returned products.
• Perform complaint failure evaluations and provide estimates on repairs.
• Modify, rebuild or overhaul electromechanical products.
• Apply knowledge of electronics/electrical principles in determining equipment malfunction.
• Document and communicate findings to management, QA, manufacturing and engineering as needed.
• Work with Arthrex Inc to complete documentation necessary for closure of customer complaints.
• Provide training to service personnel as required.

Incidental Duties:  The above statements describe the general nature and level of work being performed in this job. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned, as required, by management.

Education and Experience:

• High school diploma or equivalent required.
• Minimum of 5 years of electro-mechanical assembly experience required.
• Experience in system analysis, testing, troubleshooting to component or board level preferred.
• Experience in a regulated manufacturing environment, including electrical test processes and procedures preferred.

Machine, Tools, and/or Equipment Skills:  Basic computer skills required including: Word, Excel, and Outlook.  Intermediate Excel and Access skills highly preferred.   Experience with working with ERP systems required.

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.