Senior Employee Relations Specialist

Date: Jan 2, 2021

Location: Pendleton, SC, US, 29677

Company: Arthrex

Requisition ID: 45540 
Title: Employee Relations Specialist Sr 
Division: Arthrex Manufacturing Inc (US02) 
Location: AMI South Carolina (US28) 








Main Objective:

To provide professional level of Human Resources background and experience to carry out responsibilities in employee relations in a manufacturing environment.


Essential Duties and Responsibilities:

  • Advises employees and management on the interpretation of personnel policies, programs and procedures of the company’s Employee Resource Guide.
  • Counsel managers and employees consistent with company policies/practices, legal considerations, etc. and facilitate resolution of employee relations issues.
  • Lead employee relations investigations on employee issues.
  • Provide feedback and information to the Compensation Department supporting wage determinations and administration.
  • Facilitate training as necessary (On-boarding, HR software user training, annual compliance)
  • Support the Benefits team programs (communication, meeting coordination, open enrollment support)
  • Review and assists managers with the content of annual performance evaluations.
  • Monitor documents used to evaluate, correct and enhance job performance and other workplace behaviors, assuring overall fairness and consistency, and meeting business requirements.
  • Provide coaching and consulting to managers in order to enhance their people and performance management skills.
  • Support and facilitate organizational change by seeking and developing ways for the teams to be most effective.
  • Assist with training and regulatory audits as needed.
  • May supervise employees.



Incidental Duties:

The above statements describe the general nature and level of work being performed in this job.  They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned, as required, by management.


Education and Experience:

  • Bachelors’ Degree required
  • Minimum of seven years Human Resources experience in an Employee Relations or Generalist role required
  • Experience preferably in a 300+ employee Manufacturing/ Assembly environment; Medical Device Manufacturing environment preferred.
  • PHR, SPHR or SHRM-CP certification preferred


Knowledge and Skill Requirements/Specialized Courses and/or Training:

  • Honesty, integrity, and strong knowledge of HR principles and employee relation skills.
  • Excellent listening skills, including the ability to identify and isolate customers concerns or objections
  • Strong business technical writing skills and excellent communication/people skills
  • Ability to investigate and bring closure to complex HR issues 
  • Excellent interpersonal and relationship management skills
  • Highly skilled in creating credible business partnerships within the organization with managers and employees
  • Ability and willingness to be a part of the plant floor connecting with the workforce and delivering strategic and tactical HR value
  • Track record of successfully managing high volume HR processes.
  • Coaching and counseling on all levels of the organization
  • Must have an analytical mind that provides creative solutions to day-to-day problems, and an ability to relate to employees at all levels of the organization
  • Proven ability to initiate and provide workforce metrics
  • Ability to multi-task within a deadline oriented environment
  • Ability to embrace change, and suggest creative innovative solutions as it relates to the business needs
  • Ability to lead and drive change in a manufacturing environment
  • Fluency in written and verbal Spanish preferred



Machine, Tools and/or Equipment Skills:

  • High level of proficiency in Microsoft Word, Excel, PowerPoint and Outlook.
  • Experience with SAP Success Factors and/or HR Acuity is a plus.


Reasoning Ability:

Ability to problem solve and handle sensitive issues.  Ability to handle situations during a crisis. Ability to define problems, collect data, establish facts, and draw valid conclusions.  Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.


Mathematical Skills

Ability to comprehend and apply mathematical principles to the degree required to perform the job based upon job requirements. 


Language Skills:

Ability to comprehend and apply language skills to the degree required to perform the job based upon the job requirements listed above.  Ability to verbally communicate ideas and issues effectively to other team members and management.  Ability to write and record data and information as required by procedures.


Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to talk or hear.  The employee is frequently required sit; use hands and fingers, to handle, or feel; and reach with hands and arms.  The employee must occasionally lift and/or move up to 10 pounds.  (for general office use)  


Vision Requirements:

Visual acuity necessary to do the job safely and effectively. 


Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The area that this job is performed in is a general office or open cubicle/workstation environment.  The noise level in the work environment is usually moderate.


All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Nearest Major Market: Greenville
Nearest Secondary Market: South Carolina

Job Segment: Medical, Consulting, ERP, SAP, Employee Relations, Healthcare, Technology, Human Resources