Senior Business Analyst - Pendleton, SC

Ready to join this fast growing, innovative, and energetic team? Join the Arthrex Technical Operations team as we provide our business partners the tools and information, to achieve our mission of “Helping Surgeons Treat Their Patients Better™.”. Working side by side with our business partners to help define and create our future vision, road-map, and strategy to drive our business objectives. We invest in our team members and provide an environment where everyone feels challenged and can grow professionally. Are you ready to have a long-term career perspective, feel fulfilled by the work you are doing, and contribute your skills and knowledge? This position is in Pendleton, SC.

Main Objective:

The Senior Business Analyst position works directly with business departments within Arthrex to facilitate and manage requirements of projects and enhancements with mentorship from Arthrex Manufacturing Technical Operations Manager.  A successful candidate must have experience documenting business processes, gathering requirements, writing training documentation and work instructions, performing training and suggesting improvements.  The position liaises with the technical organization and assists AMI Operations to determine the timelines and costs of specific projects. Strong SAP business knowledge and experience within the following areas: Materials Management, Production Planning, and/or Warehouse Management (MM/PP/WM). 

Essential Duties and Responsibilities:

• Build collaborative relationships with stakeholders and with external vendors to achieve business goals.
• Obtain a deep understanding of relevant business area(s) and business processes to be able to recommend solutions and build high-quality requirements.
• Use a variety of techniques to elicit business requirements such as: interviews, workshops, surveys, site visits, storyboards, etc.
• Add value to the business by partnering and consulting to make recommendations and suggesting alternatives to proposed solutions.
• Understand technical options, limitations, costs, and risks and the impact to the business up and down stream.
• Work with business partners to prioritize requirements.
• Help resolve competing priorities between stakeholder groups by facilitating stakeholder discussions and escalate issues where appropriate.
• Manage changes throughout the delivery process.
• Create artifacts as appropriate, such as: business case, use case, scope, requirements, process flows, and test scenarios.
• Support business in the identification, selection, testing, training, and deployment of solutions.
• Document current processes and models to understand and identify potential improvement.
• Identify and assist in prioritizing opportunities to streamline business processes.
• Adhere to the Quality System and Change Control Procedures.
• Up to 10% travel required.

Education and Experience:

• High school diploma or equivalent required
• Bachelor’s degree or equivalent preferred
• 5 + years of relevant work experience required

Knowledge and Skill Requirements/Specialized Courses and/or Training:

· Experience with process improvement techniques and tools. Lean or Six Sigma preferred.

· Understanding of Title 21 CFR 820 or ISO 13485 regulations and standards.

· Understanding of the major functions in a global organization.

· Strong communication (written and oral) and presentation skills.

· Ability to work comfortably at all levels within the organization up to the senior management level.

Machine, Tools, and/or Equipment Skills:

PC servers, workstations and laptops. Telecommunication equipment, cell phones and smart phones. Microsoft and Apple environment. Work with standard current computer applications, such as word processing, spreadsheets and data bases. MS Office, SQL server, Active Directory, MS Exchange, ERP and partner software applications.

Reasoning Ability:

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Mathematical Skills:

Ability to comprehend and apply mathematical principles to the degree required to perform the job based upon job requirements.

Language and Communication Skills:

Ability to comprehend and apply language skills to the degree required to perform the job based upon the job requirements listed above. Ability to verbally communicate ideas and issues effectively to other team members and management. Ability to write and record data and information as required by procedures.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The area that this job is performed in is a general office or open cubicle/workstation environment. The noise level in the work environment is usually moderate.

Arthrex 2023 Benefits

• Medical, Dental and Vision Insurance
• Company-Provided Life Insurance
• Voluntary Life Insurance
• Flexible Spending Account (FSA)
• Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)
• Matching 401(k) Retirement Plan
• Annual Bonus
• Wellness Incentive Program
• Free Onsite Medical Clinics
• Free Onsite Lunch
• Tuition Reimbursement Program
• Trip of a Lifetime
• Paid Parental Leave
• Paid Time Off
• Volunteer PTO
• Employee Assistance Provider (EAP)

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.