Sr Business Systems Analyst -QA/RA

Date: Sep 13, 2022

Location: Pendleton, SC, US, 29670

Company: Arthrex

Requisition ID: 55725 
Title: Sr Business Systems Analyst -QA/RA 
Division: Arthrex, Inc. (US01) 
Location: Pendleton, SC

 

 

 

 

 

 

 

 

Arthrex is a global medical device company and a leader in new product development and medical education in orthopedics. Arthrex is actively seeking a Business Systems Analyst Sr to work directly with the IT team & Business partners within Arthrex to help with facilitating process improvements through collaboration with other business and IT teams, as well as design, configuration, analysis, implementation, testing, and maintenance of the organization’s production systems/applications. Excellent communications and analytical skills, strong technical project management skills and a High School Diploma or equivalent & 2 Years’ experience will be essential for this position. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better™. 

 

We would like this to sit at our South Carolina site

 

 

Main Objective:

Responsible for facilitating process improvements engaging business and IT, as well as design and/or configure, analyze, implement, test, and maintain the organization’s on-premise and cloud computing applications.

 

Essential Duties and Responsibilities:

  • Obtain an understanding of relevant business area(s) and business processes to be able to recommend solutions and build high-quality requirements.
  • Shape business requirements by making recommendations and suggesting alternatives to proposed solutions.
  • Participate in Application Configuration, Analysis, Management, and Maintenance in an Enterprise environment, including (where applicable):
    • Access administration and user onboarding.
    • Issue resolution, patching, and performance monitoring.
    • Reliability, backup, disaster recovery, and business continuity.
    • Monitor system logs for unusual activity and escalate or makes recommendations for resolution.
  • -Participate in infrastructure projects to provide application specifications and requirements, as well as operational, run book, and capacity planning information.
  • Support user training activities.
  • Adhere to the Quality System Procedures and Change Control.
  • Lead and/or participate in delivery of projects.
  • Provide Application End User support.
  • Respond, resolve, or escalate reported incidents.
  • Under management direction, may participate as SME for audits.
  • Responsible for coordinating application needs from back-end platforms through user interface.
  • Ensure stability, integration, and integrity of production systems.
  • Complete all QA Non-Conformance and Corrective Actions in a timely manner.
  • Participate in assessment of application security and identity management requirements, where applicable.
  • Create artifacts as appropriate, including business case documentation, scope documentation, detailed functional requirements, operational requirements, process flows, and test cases.
  • Understand technical options, limitations, costs, and risks.
  • Communicate tradeoffs to business partners and work with them to shape requirements accordingly.
  • Help resolve competing priorities between stakeholder groups by facilitating stakeholder discussions and escalate issues where appropriate.

 

Education/

Experience:

 

  • Bachelor’s degree or equivalent required
  • 5 + years of relevant work experience required
  • 5+ years of experience with Windows infrastructure preferred
  • 5+ years of experience with managing an Enterprise application preferred
  • Microsoft SQL knowledge and experience preferred
  • Experience in a manufacturing environment preferred

 

Additional Duties & Responsibilities:

  • Familiar with standard concepts, practices, and procedures of cloud technology, including Software as a Service (SaaS), Platform as a Service (PaaS), Infrastructure as a Service (IaaS).
  • Follow established methodology for the identification and documentation of business requirements.
  • Create and maintain application operational and instructional documentation, as necessary.
  • Provide Level 2 and Level 3 on-call coverage support.
  • Monitor, record, investigate, and diagnose system faults and errors aimed to resolve technical issues and respond to requests for support.
  • Benchmark current and future processes against industry best practices.
  • Contribute to the development of roadmaps.
  • Support the adoption of solutions by sponsoring business departments.
  • Manage projects with limited scope.
  • Create functional design documents and other relevant documents maintaining adherence to the software development lifecycle.

 

Specialized Skills:

  • SAP ECC (PP, MM, PM, QM)
  • SAP certifications is a plus.
  • Experience working in projects where multiple functions work in a matrix structure is a plus
  • Business analysis certification (e.g. CBAP) is a plus.

 

 

Incidental Duties:

The above statements describe the general nature and level of work being performed in this job. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned, as required, by management.

 

Machine, Tools, and/or Equipment Skills:

Work with standard current computer applications, including but not limited to collaboration tools, email, word processing, spreadsheets, project management tools, diagramming tools; as well as Enterprise applications (where applicable): ERP, PLM, DMS, QMS and BI.

 

#LI-KL1

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.


Nearest Major Market: Greenville
Nearest Secondary Market: South Carolina

Job Segment: Cloud, Testing, Systems Analyst, User Experience, QA, Technology, Quality