Business Analyst III

Date: Aug 4, 2022

Location: Pendleton, SC, US, 29670

Company: Arthrex

Requisition ID: 54419 
Title: Business Analyst III 
Division: Arthrex Manufacturing Inc (US02) 
Location: Pendleton, SC





Ready to join this fast growing, innovative, and energetic team? Are you a seasoned individual with supply chain experience? Join the Arthrex Advanced Technology team as we provide our business partners tools and information to achieve our mission of “Helping surgeons treat their patients better”. Working side by side with our business partners to help define and create our future vision, road-map, and strategy to drive our business objectives.



Main Objective:

The Business Analyst position works directly with business departments within Arthrex to facilitate and manage requirements of projects and enhancements with mentorship from Arthrex Manufacturing Technical Operations Manager.  A successful candidate must have experience documenting business processes, gathering requirements, writing training documentation and work instructions, performing training and suggesting improvements.  The position liaises with the technical organization and assists AMI Operations to determine the timelines and costs of specific projects. Strong SAP business knowledge and experience within the following areas: Materials Management, Production Planning, and/or Warehouse Management (MM/PP/WM). 


Essential Duties and Responsibilities:

1. Assists Operations Manager to manage portfolio of process improvements and projects to achieve business goals and objectives.

2. Facilitates collaboration with business stakeholders for documentation of AS IS and To Be Processes, analyze process improvement opportunities.

3. Elicits, captures, analyzes, refines, articulates and documents business requirements, user stories, acceptance criteria and documentation

4. Assists operations to develop a roadmap of projects and initiatives for enablement of new capabilities.

5. Assists in efforts to establish scope and business case for new programs and initiatives.

6. Deploys appropriate methodology for the identification and documentation of business requirements.

7. Collaborates with project stakeholders, assists in documentation of test scripts, implementation plans and manages user acceptance testing.

8. Identifies technical functionality that aligns with desired new business capabilities.

9. Identifies opportunities to innovate and differentiate Arthrex from its competition.

10. Up to 30% travel required


Education and Experience:

· Bachelor's degree required, preferably in Business, Computer Science or related field.

· MBA Preferred

· 5 years of experience within one business function (Sales, Marketing, Distribution, Customer Service, Medical Education, Finance, Legal or Compliance, IT) with business analysis or business process improvement activity required

· Experience in Manufacturing process and systems: Documentunm, Warehouse Management, Scheduling, Sterilization, or SAP is a plus.

· Previous position in Medical Devices or Pharma industry a plus

· Experience working in projects where multiple functions work in a matrix structure a plus


Knowledge and Skill Requirements/Specialized Courses and/or Training:

· Experience with process improvement techniques and tools. Lean or Six Sigma preferred

· Understanding of Title 21 CFR 820 or ISO 13485 regulations and standards

· Understanding of the major functions in a global organization.

· Strong communication (written and oral) and presentation skills.

· Ability to work comfortably at all levels within the organization up to the senior management level.



Machine, Tools, and/or Equipment Skills:

PC servers, workstations and laptops. Telecommunication equipment, cell phones and smart phones. Microsoft and Apple environment. Work with standard current computer applications, such as word processing, spreadsheets and data bases. MS Office, SQL server, Active Directory, MS Exchange, ERP and partner software applications.


Reasoning Ability:

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.


Mathematical Skills:

Ability to comprehend and apply mathematical principles to the degree required to perform the job based upon job requirements.


Language and Communication Skills:

Ability to comprehend and apply language skills to the degree required to perform the job based upon the job requirements listed above. Ability to verbally communicate ideas and issues effectively to other team members and management. Ability to write and record data and information as required by procedures.


Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The area that this job is performed in is a general office or open cubicle/workstation environment. The noise level in the work environment is usually moderate.




All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Nearest Major Market: Greenville
Nearest Secondary Market: South Carolina

Job Segment: Business Analyst, Business Process, Machinist, Lean Six Sigma, Six Sigma, Technology, Management, Manufacturing