Sr Infrastructure Analyst Cloud Operations

Date: Jun 11, 2021

Location: Naples, FL, US, 34108

Company: Arthrex

Requisition ID: 48589 
Title: Sr Infrastructure Analyst Cloud 
Division: Arthrex, Inc. (US01) 
Location: Naples, FL





Arthrex is a global medical device company and a leader in new product development and medical education in orthopedics. Arthrex is actively seeking a Sr Infrastructure Analyst Cloud Operations. This role is responsible for the design, implementation, administration, monitoring, and support of computer infrastructure systems, services, and applications.  Excellent communications and analytical skills, strong technical project management skills and a Bachelors’ degree will be essential for this position. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better™.


Essential Duties and Responsibilities:

  • Lead small-to-mid-sized IT projects and project teams.
  • Analyze and recommend solutions, upgrades, and services for streamlining and system improvements.
  • Support of hardware/software maintenance to include troubleshooting, installation and upgrades, Tier 3 support.
  • Support multiple locations worldwide (domestic and international travel may be required).
  • Complete IT operational tasks, project tasks, and end user support duties as assigned.
  • Assist with architecture and design of infrastructure solutions and methodology.
  • Resolve incidents through effective troubleshooting methodology, Tier 3.
  • Maintain accurate updated documentation while performing essential job duties.
  • Liaison with vendors, partners, and external resources.
  • Assist other analyst with troubleshooting and fulfillment processes.
  • Ability to train other staff on technical operations.
  • Subject matter expert on the operation, maintenance, management, and deployment of multiple computer infrastructure hardware/software solutions.


Incidental Duties:

The above statements describe the general nature and level of work being performed in this job.  They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned, as required, by management.


Education and Experience:

  • Bachelor’s degree required.
  • 5 years of experience in supporting computer infrastructure hardware, applications, and systems required.
  • Computer infrastructure-centered certifications desired..



  • In-depth knowledge and support of Microsoft Windows Server 2012+ and/or Linux in a mid-to-enterprise scale IT organization required.  SUSE Enterprise Linux is a plus.
    • Design/deploy/operational administration
    • Life-cycle management using tools like WSUS, SCCM, Spacewalk,  and SUMA
    • Security hardening based on established industry standards
  • In-depth knowledge and support of with one or more hypervisor technologies such as VMware, Hyper-V, and/or AHV required. (Strong preference VMware) 
  • In-depth knowledge and support of Public Cloud Infrastructure as a Service required.  Strong preference for Microsoft Azure.
  • Some experience with declarative/automated deployment tools and strategies such as Terraform, Ansible, etc.
  • Some experience with Infrastructure Monitoring systems such as SolarWinds, Dynatrace, PRTG, Cacti, etc
  • Understanding the concepts in IT Infrastructure fundamentals (below) is required.  Direct and hands-on experience with each is a plus, but not required
    • Active Directory, DNS  
    • LAN/Core Networking
    • Security systems and solutions, such as anti-virus, SSO, MFA, etc.
    • Enterprise Storage systems (NAS/SAN) such as Netapp or EMC systems
    • Data Protection (backup/restore) and/or disaster recovery solutions
    • Network-based security solutions and deployment strategies such as Palo Alto, F5, micro-segmentation, etc.


All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Nearest Major Market: Naples

Job Segment: Operations Manager, Cloud, Medical, Orthopedic, Operations, Technology, Healthcare