Manager, Global CAPA

Date: Jan 24, 2023

Location: Naples, FL, US, 34108

Company: Arthrex

 Requisition ID:                       57508                        
Title: Manager, Global CAPA
Division: Arthrex, Inc. (US01)
Location: Naples, FL





Arthrex, Inc. is a global medical device company and a leader in new product development and medical education in orthopedics. Arthrex is actively searching for a Manager Global CAPA who will lead the Arthrex CAPA Quality program, developing and implementing global CAPA policy, strategy, systems, and efficiency tools. The Manager Global CAPA will be an advocate for multi-site collaboration, continuous improvement, process standardization, and compliance; driving world class results with the goal of continually improving quality system CAPA and NC process performance.  Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better™.


Essential Duties and Responsibilities: 


  • Transform CAPA processes to be world class by developing and implementing industry leading principles, strategies, plans, tactics, methods and tools.
  • Assume the role of CAPA Process Owner and Champion across the organization.
  • Translate best-in-class CAPA Quality initiatives into actionable global policies, systems and standard operating procedures that lead to an improved operational performance.
  • Assess and provide a clear vision of CAPA excellence across the business driving collaboration, strategy, direction, management, and oversight of the global CAPA program.
  • Recommend optimization of CAPA related electronic support systems.
  • Collaborate and partner with cross functional stakeholders to develop a network of CAPA leaders and CAPA process advocates.
  • Responsible to ensure that the global CAPA program meets all applicable requirements and regulations, including but not limited to FDA 21 CFR Part 820, ISO 13485:2016, MDSAP, and Regulation EU 2017/745 as applicable.
  • Chair the CAPA review board and ensures that CAPAs managed meet or exceed all metrics / goals. ▪ Define the process to identify, trend, and escalate complex quality and compliance issues so that they can be effectively resolved; assess their impact across the business and identify potential areas of vulnerabilities.
  • Provide oversight and training for direct reports and cross functional peers / subordinates to manage CAPA. Support direct reports in gaining knowledge of all applicable standards, regulations, Arthrex policies, procedures, and work instructions, as per an individual development plan.
  • Provide strategic oversight to the CAPA programs at each site location, helping to ensure site resources who manage CAPA have appropriate skills and qualifications.
  • Responsible for developing CAPA training content and ensuring training is robustly implemented and iterated.
  • Ensure global CAPA program health by providing metrics and reporting to business leaders.
  • Responsible for collection, production and publication of compliance data related to CAPA.
  • Interface with all sites and site stakeholders for technical assistance and problem solving in areas of CAPA.
  • Present to FDA, Notified Body, and / or senior executive leadership on the overall status and performance of the CAPA process 


Education and Experience: 

▪ Bachelor's degree required, preferably in engineering or science.

▪ 6 years’ experience in Quality Assurance, and or Lean Six Sigma required.

▪ 3 years’ expertise with Corrective Action and Preventative Action and Root Cause problem solving methodology including extensive experience leading transformational change initiatives in a dynamic environment required.



Knowledge and Skill Requirements/Specialized Courses and/or Training: 

Strong written and verbal communication skills are required along with robust presentation skills. ▪ Ability to work comfortably at all levels within the organization up to the senior management level is required 

Machine, Tools, and/or Equipment Skills: 

Proficiency in the use of PC and MS Office programs, particularly MS Excel and MS Word required. 

Familiarity with electrical and mechanical testing tools and methods is required. 

Experience using SAP preferred. 


Reasoning Ability: 

Ability to define problems, collect data, establish facts, and draw valid conclusions.  Ability to interpret an extensive variety of writings, technical instructions in mathematical or diagram form, communications, and deal with several abstract and concrete variables. 


Mathematical Skills 

Ability to comprehend and apply mathematical principles to the degree required to perform the job based upon job requirements. 


Language and Communication Skills: 

Ability to comprehend and apply language skills to the degree required to perform the job based upon the job requirements listed above.  Ability to verbally communicate ideas and issues effectively to other team members and management.  Ability to write and record data and information as required by procedures. 






Arthrex 2023 Benefits

  • Medical, Dental and Vision Insurance
  • Company-Provided Life Insurance
  • Voluntary Life Insurance
  • Flexible Spending Account (FSA)
  • Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)
  • Matching 401(k) Retirement Plan
  • Annual Bonus
  • Wellness Incentive Program
  • Free Onsite Medical Clinics
  • Free Onsite Lunch
  • Tuition Reimbursement Program
  • Trip of a Lifetime
  • Paid Parental Leave
  • Paid Time Off
  • Volunteer PTO
  • Employee Assistance Provider (EAP)
  • Eligible for discretionary Long Term Incentive program



All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Nearest Major Market: Naples

Job Segment: CAPA, Lean Six Sigma, Six Sigma, Medical Device, QA, Management, Healthcare, Quality