Infrastructure Analyst II- Firewall

Date: Jan 18, 2023

Location: Naples, FL, US, 34108

Company: Arthrex

Requisition ID: 57293 
Title: Infrastructure Analyst II- Firewall 
Division: Arthrex, Inc. (US01) 
Location: Naples, FL





Arthrex is a global medical device company and a leader in new product development and medical education in orthopedics. Arthrex is actively seeking a Infrastructure Analyst II- Firewall to work directly with the IT departments within Arthrex on Firewall administration, monitoring, and support of computer infrastructure systems, services, and applications  Excellent communications and analytical skills, strong technical project management skills will be essential for this position. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better™.

This is an in-office role located at our Naples, FL Headquarters site.

Essential Duties and Responsibilities:

  • Operate and maintain the company’s global firewall landscape, based on vendors Palo Alto Networks, Cisco, and Check Point
  • Analyze and recommend solutions, upgrades, and services for streamlining and system improvements.
  • Support of hardware/software maintenance to include troubleshooting, installation, and upgrades.
  • Support of multiple locations worldwide.
  • Complete IT operational tasks, project tasks, and end user support duties as assigned.
  • Maintain accurate, updated documentation while performing essential job duties.
  • Assist other analysts with troubleshooting and fulfillment processes
  • Solid understanding of network protocols and tools, like BGP, EIGRP, OSPF, TCP/IP, DHCP, DNS, IPSEC VPN, DMVPN, SD-WAN, AnyConnect
  • Experience managing the DNS security solution, based on Cisco Umbrella as well as internal and external PKI certificate management
  • Ability to work with supporting teams to triage and troubleshoot complex issues on security platforms
  • Knowledge of deploying automated security policies via Postman, Python
  • work with the Cybersecurity Team to assist with threat analysis and containment


  • High school diploma or equivalent required
  • Bachelor’s degree or equivalent preferred
  • 2 + years of relevant work experience required
  • Industry Certifications preferred: Palo Alto Networks Certified Network Security Administrator (PCNSA) Palo Alto Networks Certified Network Security Engineer (PCNSE), CCNA

Specialized Skills

  • Equivalent combination of education, training, and experience which provides the requisite
  • Computer infrastructure-centered certifications required
  • In-depth knowledge of local and wide area network and security design principles

 Additional Duties & Responsibilities

  • Resolve incidents through effective troubleshooting methodology, Tier 1.
  • Lead small IT projects and project teams.
  • Assist with architecture and design of infrastructure solutions and methodology.
  • Resolve incidents through effective troubleshooting methodology, Tier 2.
  • Technical expertise on the operation, maintenance, management, and deployment of computer infrastructure hardware/software.
  • Lead small-to-mid-sized IT projects and project teams.
  • Resolve incidents through effective troubleshooting methodology, Tier 2.
  • Liaison with vendors, partners, and external resources.
  • Ability to train other staff on technical operations.
  • Subject matter expert on the operation, maintenance, management, and deployment of multiple computer infrastructure hardware/software solutions.

Machine, Tools, and/or Equipment Skills:

PC servers, workstations, and laptops. Telecommunication equipment, cell phones and smart phones. Microsoft and Apple environment. Work with standard current computer applications, such as word processing, spreadsheets, and databases. MS Office 365, SQL server, Oracle, Cloud Solutions, and partner software applications.


All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Nearest Major Market: Naples

Job Segment: Network, Cloud, Medical Device, Cisco, Database, Technology, Healthcare