IT Software Testing Team Lead

Arthrex is a global medical device company and a leader in new product development and medical education in orthopedics.  We are looking for an IT Software Testing Team Lead with the responsibility for managing the testing of software applications used by the customer service, finance, and compliance areas of the business.  Experience testing custom developed applications is preferred.  The Team Lead will be part of a dynamic software test team with established standards and processes in place supporting best practices in both manual and automated testing.  Experience building, enhancing and managing Selenium test automation frameworks and test suites is needed.  The Team Lead provides leadership and direction for the software quality assurance functions performed by direct reports, ensures excellent customer communications between Arthrex employees and contract vendors, and oversees activities and successful completion of testing projects (new implementations, feature enhancements, upgrades, patches, and fixes).  Join our talented management team at a global medical device company focused on Helping Surgeons Treat Their Patients Better™.

Essential Duties and Responsibilities:

• Interview, hire, train and supervise the daily activities of assigned direct reports.  Assign resources, monitor workloads, conduct performance assessments, coordinate discipline and oversee employee development.
• Coordinate and oversee testing projects performed by SQA team members.   Including conducting and/or attending project status meetings; reviewing project dashboards and ensuring progress per project plan; facilitating communication and fostering relationships between SQA contract staff and project team members; ensuring Arthrex STLC and SQA standards are followed; identifying and mitigating risks; reviewing and approving project deliverables for accuracy, completeness, quality, and achievability; monitoring the status of project schedules and budgets; and resolving conflict.
• Conduct quality assurance checkpoint reviews, analyze and report test failures and trends, and prepare metrics related to applications under test.
• Perform monthly review of all contract services invoices to determine accuracy of billing rate/hours.  Approve and process invoices for payment.
• Creation of VMO scorecards and review with VMO and vendor account management.
• Mentor direct reports with attention to individual professional and leadership competencies in order to help them achieve short-and long-term career development goals.
• Maintain a current knowledge of concepts and practices in the field of quality assurance and system testing.  Provide thought leadership and apply best practices in the definition, management and governance of software testing.
• Assist SQA Manager, where needed, on other duties as assigned.

Education and Experience:

• Bachelor's Degree Required; Degree in Computer Science, Computer Information Systems or related field preferred
• 8 years experience in Software Quality Assurance performing Functional, Regression, Integration/Interface/File Transfer, and OS and browser compatibility testing of packaged, custom developed, web, and mobile applications required
• 2 years experience in a supervisory role with people management responsibilities or 5 years experience in a test/team lead role directing the work of others required
• Advanced experience with testing business applications and full end-to-end business processes across multiple applications required
• Experience with testing relational databases required; advanced database querying skills required
• Experience with manual and automated testing of web services, integrations and API’s required 
• Proficient experience with using Test Management tools required
• Experience with defining a test automation strategy required
• Knowledge, use, and development of automation scripts in Test Automation tools preferred
• ERP knowledge and testing experience preferred
• Experience in testing emergency application defects in production systems, system patches, maintenance releases, enhancement releases, and implementations of new applications required
• Experience in analyzing business, functional, and technical requirements/specifications and developing and executing structured/methodical test cases to prove fulfillment of requirements and viability of application usage and functionality required
• Experience in leading testing projects and coordinating and managing tasks of team members required
• Experience in managing/supervising people including hiring, firing, performance evaluation, reprimanding, coaching, and mentoring preferred

Knowledge and Skill Requirements/Specialized Courses and/or Training:

• Working knowledge of the Software Development Life cycle and SQA’s role in it through proven explanation of the process
• Solid understanding of programming languages and several technologies including relational databases, SQL and XML
• Demonstrated ability to document test plans, test cases, test results
• Demonstrated problem solving, organizational, and analytical skills.  High attention to detail and accuracy
• Strong project management skills including experience in managing testing projects including resource estimation, prioritization, scheduling, and assignment, identifying risks and mitigations, and resolving conflict, as well as, coordinating and managing tasks of test team members
• Leadership skills with ability to provide technical and advanced test skills training to team members, influence development of business solutions, and lead multiple teams/projects
• Excellent communication skills, presentation skills and a customer service orientation

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.