Business Analyst III - Sales

Date: May 4, 2019

Location: Naples, FL, US, 34108

Company: Arthrex

Requisition ID: 42299 
Title: Business Analyst III - Sales 
Division: Arthrex, Inc. (US01) 
Location: Naples, FL


Main Objective:

The Business Analyst works directly with business stakeholders within Arthrex to build and manage requirements for Information Technology projects and enhancements with mentorship from the GIS Solution Manager and Enterprise Architect.  A successful candidate must have experience documenting business processes and suggesting improvements within the area of Sales.  The position liaises with the technical organization to assist with determining the timelines and costs of specific projects.


Essential Duties and Responsibilities:

  • Assist the Solution Manager with management of the portfolio of process improvements and GIS projects to achieve business goals and objectives.
  • Facilitate collaboration with business stakeholders for documentation of AS IS and To Be Processes, analyze process improvement opportunities.
  • Elicit, capture, analyze, refine, articulate and document business requirements, user stories, acceptance criteria and documentation.
  • Assist the Solution Manager through the development of a roadmap of projects and initiatives for enablement of new capabilities.
  • Assist the Solution Manger in efforts to establish scope and business case for new programs and initiatives.
  • Deploy appropriate methodology for the identification and documentation of business requirements.
  • Collaborate with project stakeholders, authors test scripts, plans and manages user acceptance testing.
  • Identify technical functionality that aligns with desired new business capabilities.   
  • Identify opportunities to innovate and differentiate Arthrex from its competition.
  • Up to 30% travel required


Incidental Duties:

The above statements describe the general nature and level of work being performed in this job. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned, as required, by management.


Education and Experience:

  • Bachelor's degree required, preferably in Business, Computer Science or related field. MBA Preferred.
  • Five years of experience working with Sales on business analysis or business process improvement activity required
  • Experience in IT Platforms: or other Cloud based CRM is a plus.
  • Previous involvement in the optimization of a CRM system is a plus.
  • Previous position in Medical Devices or Pharma industry a plus.
  • Experience working in projects where multiple functions work in a matrix structure a plus.


Knowledge and Skill Requirements/Specialized Courses and/or Training:

  • Experience with process improvement techniques and tools. Lean or Six Sigma preferred.
  • Understanding of Title 21 CFR 820 or ISO 13485 regulations and standards desired.
  • Understanding of the major functions in a global organization.
  • Strong communication (written and oral) and presentation skills.
  • Ability to work comfortably at all levels within the organization up to the senior management level.


Machine, Tools, and/or Equipment Skills:

PC servers, workstations and laptops. Telecommunication equipment, cell phones and smart phones. Microsoft and Apple environment. Work with standard current computer applications, such as word processing, spreadsheets and data bases. MS Office, SQL server, Active Directory, MS Exchange, ERP and partner software applications.

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Nearest Major Market: Naples

Job Segment: Telecom, Telecommunications, Medical, Geology, Sales, Technology, Healthcare, Engineering