Service and Repair Buyer/Planner III

Date: May 5, 2022

Location: Fort Myers, FL, US, 33912

Company: Arthrex

Requisition ID: 52366 
Title: Service and Repair Buyer/Planner III 
Division: Arthrex, Inc. (US01) 
Location: Fort Myers, FL





Main Objective: Responsible for the Global procurement of spare parts to accommodate internal repair requirements. 


Essential Duties and Responsibilities:


  1. Reviews MRP outputs weekly to ensure all required actions are taken – planned orders, expedites, de-expedites, cancels, etc.
  2. Limits backorders of all assigned parts while communicating backorder information to internal departments.
  3. Runs and analyzes weekly open order report to determine if further action is required.
  4. Calculates safety stock and minimum stock levels for spare parts for Global operations.
  5. Calculates safety stock for US Internal repairs at ACT. 
  6. Provides trade-out pool recommendations for subsidiaries in EMEA, LATAM, APAC to minimize customer downtime.
  7. Works with Global Trade for the importation of spare parts from US Suppliers to EMEA.
  8. Maintains and reviews Forecast vs. Actual sales for assigned products.
  9. Responsible for remote Purchasing/Planning at off-site locations.
  10. Ensures item costing is fair and reasonable. Works with each supplier to reduce costs while still maintaining quality and deliveries.
  11. Responsible for PO receipts of non-inventoried goods, and invoice approval.
  12. Works closely with Supply Chain to establish quarterly PBOM for internal repair operations.
  13. Coordinates new product launch activities as assigned by management.
  14. Able to evaluate suppliers based upon price quality, service support, reliability and selection.
  15. Works closely with Service Engineering to identify product deficiencies and reliability issues.
  16. Reviews repair output and determines spare parts required or overdue.
  17. Travels to offsite Suppliers to coordinate project meetings/reviews.
  18. Coordinates on-site supplier visits with internal departments.
  19. Manages workflow at each supplier to ensure delivery as required.  Adjusts delivery schedules to support forecasts or customer orders.
  20. Manages conference calls with key suppliers to resolve current schedule and issues.
  21. Maintains and reviews inventory levels based upon forecast, safety stock, and/or strategic product importance.  Identifies those products that are excess or slow moving.
  22. Manages high-level strategic product launches.
  23. Liaises with other internal departments such as: Product Surveillance, Regulatory, Product Management, Material Master, Doc Control, Service Engineering, Service Agreements and Finance to ensure parts are set up correctly for future business transactions.
  24. Support department with internal/external audits, NCR’s and or CAPA’s.
  25. Provides support and leads ongoing Global Service and Repair projects.
  26. May have cross-functional project management responsibility.



  • Bachelor’s Degree required.
  • Industry Certification preferred.
  • 4 Years’ of Purchasing, Manufacturing, MRP experience required.
  • Experience working in the medical device industry preferred.
  • Experience working in an FDA regulated environment preferred.
  • Experience working in a fast paced, multilayered work environment required.




  • Advanced SAP knowledge required.
  • Advanced knowledge of product lines applicable to GSR customer fulfillment.
  • Knowledge of FDA and ISO regulations preferred.
  • Microsoft Office knowledge required (Office, Word, Outlook).
  • Strong numerical, analytical skills preferred.
  • Purchasing/Manufacturing/MRP experience required.



  • Microsoft Office skills required (Office, Word, Excel, Outlook).
  • Ability to communicate ideas and issues effectively to other team members and management. 
  • Detailed knowledge of materials management, regulations, procedures, and records required.
  • Ability to analyze cost to determine and implement opportunities for reduction.


Reasoning Ability

  • Develops solutions to a variety of complex problems.  May refer to established precedents and policies.
  • Analyzes and resolves non-routine service issues using independent judgment.
  • Solves practical problems based on a variety of concrete variables.
  • Identifies complex problems and reviews related information to develop and evaluate options and implement solutions.



Work is performed under very general direction.  Participates in determining objectives of assignment.  Plans schedules and arranges own activities in accomplishing objectives.  Work is reviewed upon completion for adequacy in meeting objectives.

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Nearest Major Market: Fort Myers
Nearest Secondary Market: Cape Coral

Job Segment: Repair, Medical, Procurement, Logistics, Engineer, Manufacturing, Healthcare, Operations, Engineering