Business Analyst II - Operations Technology

Arthrex, Inc. is a global medical device company and a leader in new product development and medical education in orthopedics. We are currently searching for a Business Analyst II to identify, define, and document business processes and requirements for various business initiatives. They serve as a liaison between Business and other teams (internal or external) by facilitating communication and determining objectives that align with stated and unstated business needs. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better™, located at our Ave Maria, FL manufacturing site.

Essential Duties and Responsibilities:

• Build collaborative relationships with stakeholders and with external vendors to achieve business goals.
• Obtain a deep understanding of relevant business area(s) and business processes to be able to recommend solutions and build high-quality requirements.
• Use a variety of techniques to elicit business requirements such as: interviews, workshops, surveys, site visits, storyboards, etc.
• Add value to the business by partnering and consulting to make recommendations and suggesting alternatives to proposed solutions.
• Understand technical options, limitations, costs, and risks and the impact to the business up and down stream.
• Work with business partners to prioritize requirements.
• Help resolve competing priorities between stakeholder groups by facilitating stakeholder discussions and escalate issues where appropriate.
• Manage changes throughout the delivery process.
• Create artifacts as appropriate, such as: business case, use case, scope, requirements, process flows, and test scenarios.
• Support business in the identification, selection, testing, training, and deployment of solutions.
• Document current processes and models to understand and identify potential improvement.
• Identify and assist in prioritizing opportunities to streamline business processes.
• Adhere to the Quality System and Change Control Procedures.

Additional Duties and Responsibilities:

• Follow established methodology for the identification and documentation of business requirements.
• Contribute to the development of roadmaps.
• Identify opportunities to innovate and differentiate Arthrex from its competition.
• Support the adoption of solutions.
• Manage projects with limited scope.

Specialized Skills:

• Strong communication (written and oral) and presentation skills
• Professional certification in Project Management methodologies is preferred
• Business analysis certification (e.g., CBAP) is preferred
• Lean Certifications preferred (Lean Six Sigma)

Discretion/Latitude:

Works under general supervision. Work is reviewed for soundness of judgment and overall adequacy and accuracy.

Education/Experience:

• High school diploma or equivalent required.
• Bachelor’s degree or equivalent preferred.
• 2 + years of relevant work experience required. 

Machine, Tools, and/or Equipment Skills:

Work with standard current computer applications, including but not limited to collaboration tools, email, word processing, spreadsheets, project management tools, diagramming tools; as well as Enterprise applications (where applicable): ERP, PLM, DMS, HRIS, CRM, MES, and BI.

Reasoning Ability:

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Mathematical Skills:

Ability to comprehend and apply mathematical principles to the degree required to perform the job based upon job requirements. 

Language and Communication Skills:

Ability to comprehend and apply language skills to the degree required to perform the job based upon the job requirements listed above. Ability to verbally communicate ideas and issues effectively to other team members and management. Ability to write and record data and information as required by procedures.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit; use hands and fingers, to handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. 

Vision Requirements:

Visual acuity is necessary to do the job safely and effectively. 

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The area that this job is performed in is a general office or open cubicle/workstation environment.  The noise level in the work environment is usually moderate.

Occasional Travel including domestic and international, as required.

Arthrex 2023 Benefits

• Medical, Dental and Vision Insurance
• Company-Provided Life Insurance
• Voluntary Life Insurance
• Flexible Spending Account (FSA)
• Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)
• Matching 401(k) Retirement Plan
• Annual Bonus
• Wellness Incentive Program
• Free Onsite Medical Clinics
• Free Onsite Lunch
• Tuition Reimbursement Program
• Trip of a Lifetime
• Paid Parental Leave
• Paid Time Off
• Volunteer PTO
• Employee Assistance Provider (EAP)

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.