Company Overview

Arthrex is a fast-growing Medical Device company in the Healthcare sector, specialising in the world of sports medicine but busy disrupting multiple other areas including distal extremities, arthroplasty and biologics amongst others… This is just the start of a great journey… we are the orthopaedic company to watch in the coming years… We continually have new opportunities that need hungry, creative and problem-solving minds with a ‘can do’ attitude to really spark them into life.

The Job

The primary function of the Credit Controller is to collect debt and maintain the accounts receivable ledger. They manage their customer accounts, resolving any queries and issuing credit notes where applicable to facilitate the timely settlement of outstanding sales invoices.

Duties and Responsibilities:

• Post cash receipts
• Email statements to customers
• Make calls to customers to chase debt and resolve queries
• Provide proof of deliveries to customers where required 
• Ad-hoc tasks relating to year-end audit
• Total AR ledger is split into regions – responsible for and autonomy over portion of the total AR ledger (total cash collection £100m+)
• Managing the customer relationship as an extension of the sales team
• Working with and supporting internal departments as part of the overall debt collection strategy
• Work within established processes and procedures, but constantly challenge these and make suggestions and improvements where possible       

This job description provides a guide to the duties and responsibilities of the post and is not an exhaustive list. The post holder may be asked to undertake any other relevant duties and responsibilities appropriate and commensurate to the post.

Education and Professional Experience:

• Experience of working with SAP is desirable but not essential.
• Must have at least 2 years’ experience in a similar role.

 General requirements:

• Accuracy with data entry
• Excellent communication skills (phone and email) with customers and other departments
• Works well individually and as part of a team
• Ability to work in a fast-paced environment – we generate 8,000 sales invoices per month (high volume)
• Enthusiastic, reliable, and hard working
• Strive for continuous improvement

 Specific requirements:

• Able to work well with spreadsheets - Microsoft Excel

Working Arrangements:

Please note that this is a full-time position working hours of 08:30 – 17:00, Monday to Friday. Flexibility is required. Hybrid working arrangement (3 days in office/2 days working from home). During first 4-6 weeks you would be based solely in the Sheffield office for training purposes.

Travel activity: This role does not have any regular business travel requirements but occasional travel to other national sites may be needed from time to time

Compensation and benefits:

Competitive salary based on experience. The package includes 25 days’ annual leave plus 8 bank holidays (pro rata), with the option to buy or sell additional holiday days. Benefits also include a 10% contributory pension scheme, medical cashback plan, group income protection, life assurance, gym discounts, high‑street discounts, and more.

All qualified applicants will receive consideration for employment regardless of race, religion, age, sex, sexual orientation, gender identity, national origin, disability, and any other protected characteristics under the Equality Act 2010.