Arthrex, Inc. is a global medical device company and a leader in new product development and medical education in orthopedics. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better™.

Main Objective:

Provide technical and clinical support for the training curriculum that addresses the changing needs of Arthrex employees, business partner representatives, and healthcare professional (HCP) customers. Organize and conduct HCP clinical skills labs and training sessions. Assist the Manager, Medical Education with the execution and implementation of Project-X and other medical education innovation projects, the maintenance of Key Faculty, and the optimization of internal processes. Serve as a clinical and technical topic advisor for Arthrex departments. Through continuous learning and practice, build the capability to act as a front-line backup across the full scope of Medical Education work.

Essential Duties and Responsibilities:

Technical Knowledge and Clinical Support

• Develop and maintain a thorough understanding of current and classic concepts in orthopedics, the Arthrex product line, and clinical procedures supported by Arthrex products; articulate and demonstrate these concepts and procedures to Arthrex employees, business partner representatives, and HCP customers.
• Serve as a clinical and technical topic advisor by reviewing written and digital materials developed by other Arthrex departments and advising on their clinical accuracy.

Employee and Distributor Training

• Participate in medical education programs for Arthrex employees and distributor (business partner) representatives, and carry out the objectives set for representative product and procedure training programs.
• Provide input for distributor representative medical education courses and surgical skills lab agendas.
• Be responsible for the development and execution of internal and distributor training projects and content, and develop the ability to deliver such training independently within a reasonable learning period.
• Coordinate the allocation of representative onboarding and the initial online, hands-on, and intermediate training programs.
• Teach the safe and effective use of Arthrex products and procedure-specific surgical and non-surgical techniques using Arthrex instruments.
• Teach general orthopedic and medical condition topics, including current and classic concepts of patho-anatomy, biomechanics, and pathology classifications related to Arthrex products and procedures.
• Assist in developing written and digital learning materials for representative education and training.
• Act as a liaison with Arthrex distributors and their representatives to assist with the organization and implementation of their local medical education and surgical skills lab training programs.

HCP Medical Education and Training

• Participate in or execute departmental medical education activities, with a focus on helping HCPs achieve their medical education goals and meet their educational needs.
• Carry out the objectives set for HCP product and procedure training programs, and provide input for HCP medical education courses and single-day lab agendas.
• Teach the safe and effective use of Arthrex products, procedure-specific surgical and non-surgical techniques using Arthrex instruments, and related orthopedic and medical topics.
• Assist in the organization and execution of cadaver surgical skills workshops.

Innovation Projects, Faculty Management, and Process Optimization

• Assist in the execution and implementation of Project-X and other medical education innovation projects.
• Assist the manager in maintaining domestic and international Key Faculty, including collecting, managing, and coordinating Faculty needs and maintaining relationships.
• Assist the manager in developing innovative medical education solutions within company policy and compliance frameworks.
• Assist the manager in optimizing and implementing internal MedEd processes, such as improving and developing the program evaluation mechanism.

Online Platform and Course Content Development

• Develop the medical education online training platform and course content, including but not limited to the Chinese localization of headquarters (INC) education courses.

Regional Business Partner and Backup Mechanism

• Serve as the Business Partner for an assigned region and, through continuous learning and practice, develop front-line backup capability across the full process and scope of MedEd work.
• Within the Business Partner framework, share some overlapping responsibilities with the Operations Manager to establish a cross-backup mechanism between the two roles.

Education and Experience:

• Medical education background; Bachelor's degree or above in a biomedical science or related field; Master's degree preferred.
• 5+ years of experience in the orthopedic medical device industry; clinical experience preferred, especially orthopedic clinical experience (e.g., surgical nurse, surgical technician, medical doctor, or orthopedic surgeon).

Knowledge and Skill Requirements/Specialized Courses and/or Training:

Ability to teach and develop training materials.

Strong learning ability; quick-thinking, enjoys challenges and self-improvement, and adapts easily to a fast-changing environment.

Highly responsible, diligent, committed to teamwork and excellence.

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.